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Cisco Certified Voice Professional

Cisco Certified Network Professional CCNP Voice validates advance knowledge and skills required to integrate into underlying network architectures. Furthermore, this certification validates a robust set of skills in implementing, operating, configuring, and troubleshooting a converged IP network. With a CCNP Voice certification, a network professional can create a collaboration solution that is transparent, scalable, and manageable. The CCNP Voice focuses on Cisco Unified Communications Manager (formerly Unified CallManager), quality of service (QoS), gateways, gatekeepers, IP phones, voice applications, and utilities on Cisco routers and Cisco Catalyst switches. Additionally, the integration and troubleshooting of Cisco Unified Communications applications are now covered in the CCNP Voice, specifically the Cisco Unity Connection and Cisco Unified Presence applications.

Course Outline


CCNP Voice
  • CVOICE Cisco Voice over IP
    • Cisco Voice over IP (CVOICE) provides an understanding of converged voice and data networks and also the challenges faced by the various network technologies. The course also provides network administrators and network engineers with the knowledge and skills required to integrate gateways and gatekeepers into an enterprise VoIP network. This course is one of several courses in the Cisco CCVP track that addresses design, planning, and deployment practices and provides comprehensive hands-on experience in configuration and deployment of VoIP networks.

CCNP Voice
  • Implementing Cisco Unified Communications Manager Part 1
    • Implementing Cisco Unified Communications IP Telephony Part 1 . prepares you for installing and configuring, a Cisco Unified Communications Manager solution in a single site. This course focuses primarily on Cisco Unified Communications Manager Release 6.0, the call routing and signaling component for the Cisco Unified Communications solution. This course includes lab activities in which you will perform post-installation tasks, configure Cisco Unified Communications Manager and switches, implement H.323 gateways; and build dial plans to place on-net and off-net phone calls. You will also implement media resources as well as numerous user telephone features.

CCNP Voice
  • QoS Quality of Service (QoS)
    • The Implementing Cisco Quality of Service (QoS). course provides students with in-depth knowledge of IP QoS requirements, conceptual models using Differentiated Services (DiffServ), Integrated Services (IntServ) and Best Effort (over provisioning), and the implementation of IP QoS on Cisco IOS switch and router platforms.

CCNP Voice
  • CIPT2 Implementing Cisco Unified Communications Manager Part 2
    • Implementing Cisco Unified Communications IP Telephony Part 2 . prepares you for installing and configuring, a Cisco Unified Communications Manager solution in a multisite environment. This course focuses on Cisco Unified CallManager Release 6.0, the call routing and signaling component for the Cisco Unified Communications solution. It also includes H.323 and Media Gateway Control Protocol (MGCP) gateway implementation, the use of a Cisco Unified Border Element, and configuration of Survivable Remote Site Telephony (SRST), different mobility features, and voice security. This course includes lab activities in which you will apply a dialplan for a multisite environment, configure survivability for remote sites during WAN failure and implement solutions to reduce bandwidth requirements in the IP WAN. You will also enable Call Admission Control (CAC) and automated alternate routing (AAR), a feature that allows rerouting of calls over the public switched telephone network (PSTN) in case of no available bandwidth. There are labs for implementing device mobility, extension mobility, Cisco Unified Mobility, and voice security.

CCNP Voice
  • TUC Troubleshooting Cisco Unified Communications Systems
    • Troubleshooting Cisco Unified Communications Systems . equips network professionals with the knowledge and skills required to troubleshoot Unified Communications Systems / solutions in Enterprise, Mid-Market, and Commercial deployments. TUC teaches troubleshooting methodology, triage, resources, tools and fixes at the integrated System / Solution level, and for components (such as Cisco Unified Call Manager, Cisco Unity, videoconferencing, and infrastructure).





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